Common questions
Know what to expect.
Before you get started.
Clear scope is part of a good project. Here are answers to the questions small-business owners often need to work through before choosing a website or SEO plan.
What does the $850 website include?
Up to five standard informational pages with one agreed visual direction, responsive layouts, basic contact/inquiry functionality, basic on-page SEO, domain connection, light editing of supplied content, and two rounds of consolidated revisions. Basic Privacy Policy and Terms pages are included where appropriate and do not count toward your five standard pages. Launch-related defects within the agreed scope are covered for 30 days.
What is a standard page?
An informational page using your site's agreed design, such as Home, About, Services, Gallery, or Contact. A booking platform, customer dashboard, online store, custom calculator, or unusually large content section is not a standard page. Additional standard pages are $100 each. Advanced functionality like payments, bookings, logins, databases, and integrations increases project scope and is quoted separately after a project scope review.
Do I have to pay a monthly fee?
No. Website design is a one-time project. Website Care & Maintenance ($149/month) and Website Growth & SEO ($349/month) are optional, separate, recurring services you can start whenever you're ready, managed through Stripe's secure checkout and billing portal.
What's the difference between Website Care and Website Growth & SEO?
Website Care keeps your website healthy: monitoring, routine maintenance, SSL/DNS/hosting guidance, troubleshooting, and up to 30 minutes of minor changes each month. Website Growth & SEO includes everything in Website Care, plus up to 60 minutes of monthly updates and ongoing technical SEO, search visibility, and growth work. Neither plan guarantees a specific Google ranking, traffic amount, or lead volume; search engines are third-party platforms.
Can you guarantee first place on Google?
No. Search visibility depends on competition, content, relevance, the business itself, and search engine decisions. We provide defined work and explain what changed. Rankings, traffic, leads, rich results, and a specific timeline are not guaranteed.
What is included in Website Care & Maintenance?
Website health monitoring, routine technical maintenance, security and dependency updates where applicable, SSL/DNS/hosting guidance, basic troubleshooting, and up to 30 minutes of minor content or image changes each month. That time does not automatically roll over. New pages, redesigns, new functionality, active SEO, and third-party subscriptions are separate, and may be part of Website Growth & SEO or a custom quote.
Who provides the text and photos?
You provide accurate business information, your logo and photos, and available text. Light editing and organization are included. Full copywriting, photography, logo design, large menus or catalogs, and licensed stock assets are separately scoped. Only share content you have permission to use.
What counts as a revision?
One consolidated set of feedback on the agreed design and content. Two rounds are included in standard website builds. New pages, a new design direction after approval, extra rounds, and new features are quoted before work continues.
Can you build logins, portals, or a database?
Yes, these are custom web application projects and count as advanced functionality, not a standard $850 website. We first discuss users, permissions, workflows, integrations, data sensitivity, security needs, and ongoing support. Existing tools may be a better fit than a new custom system. Pricing and timelines come after that discovery.
How long will my project take?
Your schedule depends on scope, current availability, content readiness, and how quickly feedback and approvals arrive. We confirm a realistic timeline in your proposal rather than promise the same launch date for every project.
Who owns my domain and website?
The proposal defines ownership and handoff. Our approach is to keep your domain registered to you and provide the agreed website files after final payment. Third-party platforms, fonts, stock assets, and integrations keep their own license terms. Google Business Profile access should be delegated without giving up your primary ownership.
How do I cancel Website Care or Website Growth & SEO?
Cancel anytime through the Stripe Customer Portal (available on our Billing page) or by contacting Support. Cancellation stops future renewals; the plan generally remains active through the period you already paid for. See the Refund & Cancellation Policy for details.
Can you work with my existing website?
Often, yes. Website Growth & SEO and Website Care inquiries start with a review of your platform, access, condition, and requirements. Unsupported systems, significant repairs, platform fees, and migrations can need a separate quote.
Can I discuss IT needs with Urias Tech?
Yes. Tell us about computer or device issues, Wi-Fi and networking, business email, productivity tools, or technology planning. We confirm project fit and availability before proposing any work. IT work is separately scoped; your website or growth plan does not include computer, network, or help-desk support.
Is IT support included in a website or growth plan?
No. IT services have a separate scope and quote. Any hardware, software licenses, travel, subscriptions, or ongoing support costs are discussed before work begins. A Website Care or Website Growth & SEO subscription does not provide general business IT support.
Do you provide emergency or ongoing managed IT support?
There is no advertised 24/7 help desk or emergency-response promise. Ongoing managed IT is a planned expansion. Availability, remote or on-site arrangements, support hours, and any recurring service must be confirmed in a separate agreement. Support requests are reviewed as soon as possible during normal business operations, not on a guaranteed response-time basis.
Your next chapter
Let's make your next move a good one.
A new website, a better search presence, a custom application, or a business IT question. Tell us what you need.